JOB DESCRIPTION

Hi there Super VA,

Do you want to work in the comfort of your home? Is it your dream to be with your family while providing for their needs?

Life will never be the same for you!

We are looking for an expert Medical Assistant - Empower Patients to Optimal Health who is organized, a people person, creative, and a problem solver. This is a clinic that provides an integrative approach to your health care. They combine traditional medical techniques with proven natural alternatives to optimize your health in your life. We are the cure for the common medical practice. We offer a wide variety of personalized treatments to their patients, including anti-aging, medical bio-identical hormone replacement therapy, osteoporosis management programs, healthy weight loss of metabolic syndrome solutions, PMS Menopause and infertility, type 2 diabetes management, and treatment for sleep sexual and mood disorders.

Key Qualifications:

• Unwavering commitment to exceptional customer service.

• Outstanding organizational skills.

• Proficiency in working autonomously.
• Willingness to seek assistance when needed.
• Ability to develop systems and processes for task automation. Don’t apply if you don’t have a prior experience in this role.

Responsibilities:

As our Expert Medical Assistant, you'll play a pivotal role in supporting our mission. Your responsibilities will include:

• Assisting in ensuring lab orders are completed accurately and timely.

• Sending patients lab reminders through portal messaging and text, following a specific sequence.

• Verifying lab completion for scheduled appointments.

• Confirming patient appointments.

• Managing the referral process via the portal.
• Analyzing and processing prescription refill requests.
• Efficiently filing faxes into patient charts with the correct labels.

• Handling medical records requests and initiating requests for medical records.

• Following up on imaging orders to ensure completion.

• We are EST: Very important to process faxes, etc. At the beginning/before our working day - say before 10 am and again towards the end (3-6 pm). • Texting patients needs to happen between 8a and 8p EST - otherwise, portal messaging, etc. can happen nearly anytime

Tools and Apps:

• Familiarity with our EHR system (Elation), with flexibility for upcoming changes.

• Ability to use texting tools like Ring Central and Doximity for communication.

• Proficiency in using Loom for demonstrating processes.

Non Negotiables:

• Screenshot and Productivity Tracker

• Graveyard Shift (Philippine Time)

Congratulations!! You're the one we are looking for!!

Please send me your answer to the following questions and please include your email address.

1.⁠⁠Who is the most influential person in your life and how did he/she impact you?

2.⁠⁠What is the toughest obstacle you have encountered in life? Did you overcome it? How?

3.⁠⁠How would you define success in your personal & business life?

I am Ariane, your Talent Manager and I will be with you all through this fantastic journey.

We love working with a VA that is an excellent fit with our mission, values, and pace. We are excited to grow with you!!

So, what are you waiting for? Go ahead and prime yourself and your resume!! We are so excited for you!!