JOB DESCRIPTION

We are looking for a motivated and dedicated Lead Generation Specialist to join our team. This full-time role combines generating high-quality leads with providing outstanding customer support through chat. If you're looking to work remotely and want to be part of a dynamic, growing company, this position could be a perfect fit for you!

Key Responsibilities:

• Lead Generation: Research and identify potential leads through various online channels, including social media, directories, and database.

• Support: Provide support through live chat, assisting with inquiries, answering questions, and resolving issues in a professional and friendly manner.

• Database Management: Maintain and update lead lists, track communication with potential clients, and ensure timely follow-ups.

• Collaboration: Work closely with the sales team to pass on qualified leads and ensure a smooth transition from lead generation to sales.

• Customer Satisfaction: Ensure high levels of satisfaction by maintaining prompt, helpful, and clear communication with customers through chat.

• Reports & Feedback: Track performance and report on lead generation activities and chat support interactions.

Requirements:

• Strong experience in lead generation roles, preferably with an online focus.

• Excellent written communication skills, especially for chat support.

• Ability to handle multiple tasks and prioritize efficiently in a fast-paced environment.

• Familiarity with CRM tools and lead management software.

• A customer-centric attitude with a willingness to help and solve problems.

• Availability to work full-time in a remote role.

• Basic knowledge of online marketing and sales processes is a plus.

What We Offer:

• Full-time position with consistent hours.

• Opportunity to work remotely from the comfort of your home.

• A supportive and collaborative work environment.

How to Apply:

If you're passionate about lead generation and customer support, we'd love to hear from you! Apply today by submitting your resume and a brief cover letter explaining why you're a great fit for this role. Let me know if you'd like to adjust any details!