JOB DESCRIPTION

Are You a Natural Problem Solver with a Passion for Organization?

About Us:

This is led by a top-performing solo agent with a strong focus on providing exceptional customer service. Our client-centered approach relies on referrals and lasting relationships rather than cold calling. With a commitment to excellence and efficiency, we serve a diverse client base, including Asian clientele, and consistently rank among the top solo agents in our office. We leverage efficient systems and checklists to enhance service and streamline our operations, and we are looking for a skilled assistant to help us deliver even greater consistency and support to our clients.

Job Description:

We’re seeking a detail-oriented, proactive Executive Assistant / Administrative VA to take ownership of essential administrative operations. In this role, you’ll manage various support tasks independently, helping to enhance service delivery for our clients. You’ll be critical to ensuring smooth, day-to-day operations and providing an outstanding experience for our client base.

Key Responsibilities:

• Monitor and respond to emails with accuracy and professionalism

• Manage and update MLS searches and assist in scheduling showings

• Maintain and update the CRM, ensuring data is current and organized

• Handle listing preparations, compliance documents, and DocuSign processes

• Write offers, gather signatures, run comparables, and support contract-to-close tasks

• Perform routine administrative support and manage client interactions for enhanced service delivery

• Follow up on tasks to ensure timely completion of each project phase

Qualifications:

• Proven experience in real estate admin support, executive assistance, or related roles

• Excellent organization skills and problem-solving abilities

• Effective communicator with a strong command of English, with a plus for Chinese language proficiency (speaking, reading, typing)

• Ability to follow through on tasks independently and efficiently

• Trustworthy, dependable, and committed to maintaining high-quality work

• Must be proactive, hardworking, and have an ownership mentality in their role

Tools You Will Use:

• Command CRM

• Google Suite (Gmail, Google Docs)

• MLS

Working Hours:

• Full-Time (40 hours per week), from 9 am to 5 pm EST, with flexibility when needed.

Preferred Traits:

• Creative problem solver with a proactive attitude

• High level of responsibility and dependability

• Motivated by delivering excellent results and providing quality service

Non-Negotiables:

• Screenshot and productivity tracking required

• Must meet work hours scheduled in the US time zone (Graveyard Shift)

Benefits:

• Paid 30 business days of training, focused on mindset and skillset

• Work-from-home opportunity

• Performance bonuses and 7th-month anniversary bonuses

• Access to skill development resources

• Weekly payment

• Join an excellent community of VAs for support and growth

How to Apply: If you’re passionate about customer service, organized, and ready to contribute to a growing team, we’d love to hear from you! Please answer the following questions in your application to help us determine if you’re a good fit for the role:

• Who is the most influential person in your life, and how did they impact you?

• What is the toughest obstacle you’ve encountered, and how did you overcome it?

• How do you define success in both your personal and professional life?

• Describe a time when you made a mistake at work. How did you handle it?

• Share a situation where you faced significant challenges or setbacks and stayed motivated.

• Provide an example of a creative solution you implemented with limited resources.

Why Join Us?
We believe in supporting a work environment that values growth, efficiency, and high-quality service. Join us and be part of a team where your work is valued and contributes directly to our mission of excellence in real estate support.