JOB DESCRIPTION

Do you excel in solving problems, spotting trends, and providing excellent communication?

About Us:

Dedicated to connecting passionate and skilled Virtual Assistants with clients who value teamwork, creativity, and problem-solving. By joining our network, you'll gain access to a supportive community of VAs, robust training opportunities, and the chance to thrive in a remote work environment while delivering exceptional outcomes.

Job Description:

We are seeking a full-time Insurance A/R Virtual Assistant to manage insurance claims efficiently and ensure timely payments. Your expertise will play a vital role in reducing the claim volume and ensuring all claims are paid within 90 days from the date of service.

Key Responsibilities:

• Review insurance claims to verify they are on file and ensure payment is on its way.

• Resolve issues to facilitate prompt payment.

• Assist with insurance payment posting to maintain current records.

• Communicate with patients via text to provide claim updates or request clarification.

• Identify trends in insurance carrier behavior to accelerate payment processes.

Qualifications:

• Problem-solving mindset with excellent organizational skills.

• Strong written and verbal communication skills.

• Proficient in trend analysis to improve workflow and payment timelines.

• Familiarity with insurance claim resolution processes.

Tools You Will Use:

• Insurance portals

• Dentrix Ascend

• Weave

Working Hours:

• Full-time: 8 AM to 5 PM MST (Graveyard Shift for US-based time zones)

• 1-hour unpaid lunch break

Preferred Traits:

• Creative thinker and effective problem solver.

• Strong interpersonal skills with a team-oriented mindset.

• Attention to detail and ability to work independently.

Non-Negotiables:

• Screenshot and productivity tracker required

• Credit score check required.

• Strict adherence to working hours.

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset).

• Work-from-home opportunity.

• 7th month, anniversary, and performance bonuses.

• Access to training resources.

• Collaborate with an excellent community of VAs.

Why Join Us?

Join a dynamic team where your skills are celebrated, and your contributions make a meaningful impact. Be part of a community that values growth, creativity, and excellence in the virtual workspace.