JOB DESCRIPTION

Are you detail-oriented and efficient, with excellent problem-solving skills? Join our dynamic team today!

We are a group dental practice that provides ALL dental services. We are customer service and relationship focused along with being efficient and clear with our communications.

Job Description:

We are seeking a Virtual Assistant with experience in accounts receivables to support a growing dental practice by handling data entry, insurance verification, and other administrative tasks. This role requires exceptional attention to detail, the ability to communicate effectively, and a problem-solving mindset.

Key Responsibilities:

• Perform daily data entry tasks to record transactions in a digital patient billing system with a high degree of accuracy.

• Verify dental insurance eligibility and obtain a detailed breakdown of specific insurance benefits through calls and online research.

• Post insurance payments accurately and flag potential errors for supervisor review.

• Provide accounts receivables support, ensuring payments are tracked and reconciled efficiently.

• Handle additional basic VA tasks as needed to support the team.

Qualifications:

• Prior experience in accounts receivables is mandatory.

• Proficiency in data entry with a focus on accuracy and efficiency.

• Strong communication and problem-solving skills.

• Good judgment in managing tasks and prioritizing workload.

• Ability to learn and use software tools quickly.

Tools You Will Use:

• Dentrix Ascend (training modules will be provided).

• Email for communication.

• Microsoft Office tools for basic tasks.

Details:

• Full-Time Position: M-F 7:00 AM - 4:00 PM MST (Graveyard Shift).

• Starting Rate: $6/HR

Preferred Traits:

• Organized and detail-oriented.

• Creative problem solver.

• People-oriented with strong interpersonal skills.

• Reliable and efficient.

Non-Negotiables:

• Screenshot and productivity tracker required.

• Must provide a credit score.

• Availability to work the designated hours (Graveyard Shift).

How to Apply: Submit your updated resume/ CV and answer the following questions to help us determine if you’re a good fit for the role:

• Who is the most influential person in your life, and how did they impact you?

• What is the toughest obstacle you have encountered in life? Did you overcome it? How?

• How would you define success in your personal and business life?

• Can you tell me about a time when you made a mistake at work? How did you handle it?

• Describe a situation where you faced significant challenges or setbacks. How did you stay motivated and persevere through them?

• Can you give an example of a time when you had to come up with a creative solution to solve a problem with limited resources?

Why Join Us?

Become part of an excellent community of VAs dedicated to supporting innovative businesses. Take advantage of growth opportunities, competitive benefits, and a role that values your expertise.