Are You an Organized, Multi-Tasking, and Friendly Professional with Excellent Communication Skills?

About Us:

We are a leading provider of oral surgery services. We are looking for a long-term, reliable, and kind Customer Service Coordinator to join our team. This role requires someone who is highly organized, friendly, and dedicated, with a strong work ethic and a passion for customer service.

If you are someone who doesn’t like calling out or quitting easily, is committed to a team, and wants stability in a long-term role, we’d love to hear from you!

Job Description:

As the Customer Service Coordinator, you will be the first point of contact for our patients. Your responsibilities will include answering phone calls, confirming appointments, verifying insurance, and managing various front office tasks. This is a full-time remote position that requires excellent communication skills, the ability to multi-task, and a proactive attitude.

Key Responsibilities:

-Answer patient phone calls and provide excellent customer service.

-Multi-task between handling calls, verifying insurance, and scheduling appointments.

-Confirm and schedule patient appointments.

-Manage administrative tasks in Open Dental and Weave systems.

-Access insurance websites to verify coverage.

Qualifications:

-Female

-At least 1-2 years of experience in a similar role (customer service, front office, medical/dental admin).

-Friendly, kind, and patient-focused personality.

-Excellent English communication skills, both written and verbal.

-Strong organizational skills and attention to detail.

-Ability to multi-task and handle multiple responsibilities efficiently.

-Customer service-oriented with a team-player attitude.

-Previous experience in a medical or dental office is a plus, but not required.

-Familiarity with Open Dental and Weave is a plus.

-Looking for a long-term, reliable teaUpgrade to see actual infomber who is committed to their role.

WORKING HOURS:

Part-Time: 20 hours per week (Monday – Friday, 4 hours per day)

Full-Time:

Monday: 9:00 AM – 1:00 PM PST

Tuesday to Friday: 8:00 AM – 12:00 PM PST

Tools Needed:

Open Dental

Weave

Insurance websites

Benefits:

Paid onboarding and training.

Work-from-home opportunity.

Weekly payment.

Be part of a friendly and supportive team.

Long-term stability with growth opportunities.

How to Apply:

Send me your CV

Please also answer the following questions in your message:

1?? How many years of experience do you have in dental customer service?

2?? Do you have experience using Open Dental, Weave, and insurance websites?

3?? Have you worked with calculating copays for treatment plans?

Why Join Us?

You’ll be part of a supportive team and work in a fast-paced, patient-centered environment. If you are looking for a long-term role where you can grow and make a real impact, apply today!