JOB DESCRIPTION

Hi there Super VA,

Would you prefer the convenience of working from home and being able to support your family while being together with them?

Your life could be transformed by this possibility.

In our company, our patients are our top priority. With a dedicated team of four doctors and ten staff members, we've been providing exceptional eye care services to over 50,000 residents of Whittier and the surrounding communities since 2020. Our commitment to quality service and patient satisfaction drives our growth and expansion.

Job Description:

As our Administrative Assistant/Customer Service Representative, you will play a crucial role in ensuring our patients receive the best care and support. Your responsibilities will include:

• Answering patient phone calls, text messages, email inquiries, and fax reports. Scheduling appointments and maintaining the appointment calendar.
• Checking order status and providing updates to patients. Multitasking efficiently to handle various administrative tasks.

Qualifications:
We're looking for someone who is:

• Organized and detail-oriented.

• A problem solver who can think on their feet.

• Positive and customer-focused, ensuring every patient receives top-quality service.

• Proficient in using Eyefinity EPM/EHR, Weave, and Google Applications (Drive, Sheets, Docs, etc.).

Non Negotiables:

• Screenshot and Productivity Tracker

• Graveyard Shift ( Philippine Time )

Congratulations!! You're the one we are looking for!!

Note: Knowing how to navigate Eyefinity EPM/EHR, Weave, and Google Applications (Drive, Sheets, Docs, etc.) is preferred.

Working hours: 9 AM - 6 PM PST (PACIFIC STANDARD TIME)

Please send me your answer to the following questions and please include your email address.

1.⁠⁠Who is the most influential person in your life and how did he/she impact you?

2.⁠⁠What is the toughest obstacle you have encountered in life? Did you overcome it? How?

3.⁠⁠How would you define success in your personal & business life?

I am Ariane, your Talent Manager and I will be with you all through this fantastic journey.

We love working with a VA that is an excellent fit with our mission, values, and pace. We are excited to grow with you!!

So, what are you waiting for? Go ahead and prime yourself and your resume!! We are so excited for you!!