JOB DESCRIPTION

Are you an organized problem-solver who thrives in a fast-paced environment?

We are seeking a dedicated Project Manager & Administrative Assistant to oversee equipment projects and ensure seamless coordination between clients, sales, and logistics. If you have exceptional organizational skills, a proactive mindset, and a passion for delivering top-tier customer service, we’d love to hear from you!

Job Description:

As a Project Manager & Administrative Assistant, you will be responsible for managing equipment projects from start to finish, ensuring smooth execution, customer satisfaction, and efficient administrative support. You will coordinate transportation, oversee project timelines, and assist in creating streamlined procedures for better workflow. Your role is crucial in maintaining strong relationships with clients and ensuring they receive high-quality service.

Key Responsibilities:

• Manage all equipment projects from deal closure to post-installation satisfaction.

• Provide regular updates to customers on project progress.

• Coordinate the transportation of machinery to client locations.

• Assist in various administrative tasks, including invoicing and supplier invoice validation.

• Support in creating and implementing company procedures to improve workflow.

• Ensure customer satisfaction through proactive communication and follow-ups.

• Handle incoming customer service calls and direct them to the appropriate team member.

• Assist in tooling and service sales, including creating quotations and sales follow-ups.

Qualifications:

• Proven experience in project management, administration, or a related field.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Ability to work independently and take ownership of tasks.

• Experience in customer service and client relations.

• Familiarity with logistics and supply chain coordination is a plus.

• Proficiency in Google Suite (Gmail, Drive, Calendar), QuickBooks, HubSpot, and project management software (e.g., Asana, Trello, ClickUp preferred).

Working Hours:

• Full-time position: 40 hours per week

• Monday to Friday

• 8 AM - 5 PM Eastern Time

• Hourly rate: $5-$8

Preferred Traits:

• Strong problem-solving skills

• Highly organized and detail-oriented

• Excellent leadership and communication abilities

• Proactive and accountable

• Passion for learning and growth

• Positive and professional attitude

Non-Negotiables:

1. Screenshot and productivity tracker required.

2. Credit score verification.

3. Graveyard shift: Must be available during Eastern Time Zone hours.

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset).

• Work-from-home opportunity.

• 7th month, anniversary, and performance bonuses.

• Access to training resources.

• Collaborate with an excellent team.

• Weekly payments.

• Claim reimbursements every quarter for PhilHealth contributions after 6 months of tenure. After 1 year, opt between PhilHealth or HMO.

Why Join us:
Join us at Phyllis Song Consulting and take the lead in streamlining systems and driving team efficiency. As an Operations Manager, you’ll play a key role in shaping our growth while working with a supportive, high-performing team.