JOB DESCRIPTION

Job Description:

We are looking for a highly motivated and results-driven Account Success Manager & Project Manager to build long-term client relationships, drive business growth, and oversee project execution. This role requires a balance of sales, account management, problem-solving, and strategic planning to ensure client satisfaction and successful project outcomes.

Key Responsibilities

Building and Maintaining Relationships

Develop and nurture strong relationships with clients.

Serve as a trusted advisor, providing tailored solutions to meet client needs.

Sales and Account Management

Identify business opportunities and manage client accounts for retention and growth.

Collaborate with sales and marketing teams to maximize revenue potential.

Customer Support & Problem-Solving

Address client inquiries and resolve issues efficiently.

Diagnose challenges and propose effective solutions.

Project Management & Strategic Planning

Oversee project lifecycles from planning to final execution.

Analyze market trends and performance metrics to improve processes.

Community & Stakeholder Management

Foster engagement through online forums and events.

Maintain open communication with internal teams and external stakeholders.

Qualifications

Bachelor’s degree in Business, Marketing, or a related field (preferred).

2+ years of experience in sales, account management, or project management.

Strong communication and relationship-building skills.

Excellent problem-solving and negotiation abilities.

Ability to manage multiple accounts and projects simultaneously.

Experience with project management software (e.g., MS Project, Primavera) is a plus.

PMP certification is a plus but not required.

Tools You Will Use

CRM and project management tools

Microsoft Office Suite or Google Workspace

Communication platforms (Slack, Zoom, etc.)

Working Hours

Full-time position

Graveyard Shift (US Timezone)

Preferred Traits

Proactive and resourceful

Strong analytical and organizational skills

Excellent verbal and written communication

Team player with leadership capabilities

Non-Negotiables

Screenshot and productivity tracker required.

Graveyard Shift (US Timezone)

Benefits

Paid 30 business days of training (focused on both mindset and skillset).

Work-from-home opportunity.7th month, anniversary, and performance bonuses.

Access to training resources.

Collaborate with an excellent community of VAs.

Weekly payment.

Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO.

Why Join Us?

We invest in your success! If you’re looking for a challenging yet rewarding role where you can grow professionally while making a real impact, this opportunity is for you!

Job Types: Full-time, Permanent

Pay: Php50,000.00 - Php90,000.00 per month

Supplemental Pay:

Anniversary bonus

Bonus pay

Performance bonus

Quarterly bonus

Yearly bonus

Application Question(s):

Are you currently employed? If no, may I know your hourly rate?

Have you previously managed client relationships and ensured excellent customer service in your past roles?

Are you familiar with using CRM and project management tools such as Asana, HubSpot, or ClickUp?

Have you worked with project management software like MS Project or Primavera?

Experience:

Project Management: 3 years (Required)

Account Management: 3 years (Required)

Sales: 3 years (Required)