Job Description:

We’re looking for a detail-oriented and proactive Executive Virtual Assistant to support a growing organization in streamlining daily communications and improving customer interactions. You’ll play a key role in managing incoming calls and emails, handling basic social media posting, and reaching out to customer leads. If you're excellent on the phone, thrive in organized environments, and are confident in sharing your suggestions, this is the role for you!

Key Responsibilities:

• Answer and manage incoming phone calls and emails professionally

• Make outbound calls to evaluate customer leads

• Post on social media channels as needed

• Provide excellent follow-up and ensure tasks are completed thoroughly

• Report any challenges or improvements honestly and confidently

Qualifications:

• Strong verbal and written English communication skills

• Pleasant and confident phone demeanor

• Excellent organizational and follow-up skills

• Honest and solution-oriented mindset

• Willingness to take initiative and share ideas

Tools You Will Use:

• Microsoft Suite (Word, Excel, PowerPoint)

• Google Workspace (Gmail, Calendar, Drive, Google Phone)

• PDF tools

Working Hours:

• Part-Time | 20 hours/week

• 1:00 PM – 5:00 PM Eastern Time (Monday to Thursday)

• (Graveyard Shift for PH-based applicants)

• Rate: $5/hour

Preferred Traits:

• Clear communicator

• Reliable and thorough

• Pleasant personality with a professional approach

• Confident in handling responsibilities independently

• Strong sense of accountability

Non-Negotiables:

• Screenshot and productivity tracker required

• Credit score required

• Must be available to work during scheduled EST hours (Graveyard Shift)

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for PhilHealth contributions after 6 months of tenure, and after 1 year, opt between PhilHealth or HMO

Why Join us?

At Phyllis Song Consulting, you'll grow in a supportive team that values clear communication, efficiency, and genuine service. As an Admin Assistant in Customer Service, you'll make a real impact while working remotely with purpose and heart.