Do you thrive in organized environments and enjoy supporting fast-paced teams with top-notch client service?

Job Description:

We are looking for two highly-organized, people-savvy Virtual Assistants to fill the roles of Executive Assistant/Project Manager and Client Relations/Customer Service. You’ll play a critical role in supporting operations, ensuring seamless communication, and keeping projects running smoothly—all while delivering exceptional client experiences.

Key Responsibilities:

• Manage permitting and documentation processes with city offices

• Respond to client inquiries via phone, email, and chat

• Assist with preparing and sending estimates, invoices, and proposals

• Maintain organized records of project files, including photos, approvals, and surveys

• Track project progress and follow up on key tasks

• Build trust with clients and coordinate with third-party providers

• Support ongoing communication and ensure quick response times

Qualifications:

• Proven experience as a Virtual Assistant, Executive Assistant, or in Customer Service

• Strong organizational and administrative skills

• High attention to detail and excellent follow-through

• Excellent English communication and interpersonal skills

• Ability to multi-task and meet deadlines under pressure

• Experience in handling sensitive documents and project files professionally

Tools You Will Use:

• Buildertrend

• WhatsApp

• Google Workspace or similar platforms

Working Hours:

• Part-Time (20 hours/week)

• 8:30 AM – 5:00 PM ET (Graveyard Shift, US Timezone)

Preferred Traits:

• Detail-oriented and proactive

• Skilled in documentation and task tracking

• Strong problem-solving and people skills

• Comfortable working independently and within a team

Non-Negotiables:

• Screenshot and productivity tracker required

• Credit score required

• Must be available to work graveyard shift (8:30 AM – 5:00 PM ET)

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO

Why Join us?

Join Phyllis Song Consulting as an Executive Assistant & Project Manager and take on a pivotal role in supporting business growth and ensuring smooth project execution. In this dynamic role, you'll thrive in a collaborative, growth-driven environment where your organizational and leadership skills will directly contribute to the success of both the team and our clients.