Are you a detail-oriented multitasker who thrives in a fast-paced support role and loves helping people succeed?

Job Description:

We are looking for a highly organized and proactive Executive Assistant who can also serve as a reliable Customer Support representative. You'll be handling day-to-day admin tasks, client communications, and ensuring customers feel supported and valued.

Key Responsibilities:

• Support Zoom meetings, including scheduling, setup, and follow-ups

• Respond to customer service inquiries and manage support tickets

• Assist in onboarding new clients and maintaining communication throughout the process

• Handle administrative tasks to streamline daily operations

• Ensure smooth and professional service delivery across all touchpoints

Qualifications:

• Experience in executive assistance, customer support, or administrative roles

• Strong communication and interpersonal skills

• Tech-savvy and comfortable using various tools and platforms

• Excellent organizational and time management skills

• Ability to handle sensitive information with discretion

Tools You Will Use:

• Zoom

• Email platforms (e.g., Gmail, Outlook)

• CRMs and support ticket systems (e.g., HubSpot, Zendesk, or similar)

• Google Workspace (Docs, Sheets, Calendar)

• Project management tools (e.g., Trello, ClickUp, Asana)

Working Hours:

• Part-Time

• Graveyard Shift (U.S. Timezone)

Preferred Traits:

• Detail-oriented and dependable

• Friendly and empathetic communicator

• Calm under pressure

• Fast learner and adaptable

• Strong problem-solver

Non-Negotiables:

• Screenshot and productivity tracker required

• Time of Work Hours: Graveyard Shift

• (Credit score not required unless otherwise specified)

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO

Why Join us?

Join Phyllis Song Consulting as an Executive Assistant and become an integral part of a supportive, growth-driven team. You’ll have the opportunity to streamline operations, work closely with visionary leaders, and contribute to the success of a purpose-driven business that values your organizational skills and expertise.