Do you have a passion for dentistry, exceptional customer service skills, and the ability to keep a practice running like clockwork? If so, we want you on our team!

About Us:

At Phyllis Song Consulting, we connect talented Virtual Assistants with rewarding career opportunities where their skills and dedication are truly valued. We pride ourselves on fostering a positive, growth-oriented environment that empowers our VAs to excel in both their professional and personal lives. Join our supportive community and be part of a team that values collaboration, skill development, and a love for what we do.

Job Description:

We are seeking two skilled and motivated Virtual Dental Receptionists & Admin Assistants to take on full reception duties for a thriving dental practice. This role involves managing patient communications, scheduling, administrative tasks, and ensuring that the practice operates smoothly and efficiently.

Key Responsibilities:

• Handle reception duties including answering calls, booking appointments, rescheduling, and follow-ups.

• Manage the appointment book to avoid scheduling gaps.

• Perform practice administration tasks, including balancing reports with receipts.

• Coordinate staff rosters and ensure timely communication of schedules.

• Maintain a high level of organisation and attention to detail.

• Deliver outstanding customer service to patients and visitors.

Qualifications:

• Must have knowledge of the dental industry.

• Excellent English communication skills — clear, professional, and personable.

• Strong interpersonal skills with a positive and welcoming attitude.

• Self-motivated, productive, and able to work autonomously.

• Open to feedback and able to implement guidance quickly.

• Demonstrated leadership qualities and a passion for dentistry and people.

Tools You Will Use:

• Practice management software

• Xero

• Microsoft Excel

Working Hours:

• Full-time, 9:00 AM – 1:00 PM (Sydney, Australia Time)

Preferred Traits:

• Growth-oriented mindset

• Reliable and dedicated work ethic

• Meticulous and highly organised

• Warm, friendly, and approachable personality

Non-Negotiables:

• Screenshot and productivity tracker required.

• Must work the stated hours (Sydney, Australia Time).

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset).

• Work-from-home opportunity.

• 9th month, anniversary, and performance bonuses.

• Access to training resources.

• Collaborate with an excellent community of VAs.

• Weekly payment.

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO.

Why Join us?

Join Phyllis Song Consulting for the opportunity to be part of a dynamic team that values work-life balance, growth, and a supportive work environment. As a Receptionist or Dental Administrator, you'll play a key role in helping clients achieve their goals while enjoying a flexible, fulfilling career with a company that treats you like family.