Job Description:

We are passionate about delivering exceptional service and creating lasting value. We are a growing company seeking a proactive, results-driven Operations Manager to join our team. If you thrive in a fast-paced environment, have strong leadership abilities, and are skilled at streamlining processes, this is the role for you!

Job Overview:

As the Operations Manager, you will be responsible for overseeing the day-to-day operations of the company, optimizing internal processes, and ensuring that all operational functions run smoothly and efficiently. You will collaborate with leadership teams across departments to drive operational excellence and support the overall strategic goals of the organization.

Key Responsibilities:

• Manage and oversee daily operations to ensure all departments function effectively and efficiently.

• Develop, implement, and improve operational processes and systems to enhance productivity and quality.

• Lead and mentor a team of operations staff, ensuring clear communication, performance monitoring, and professional development.

• Analyze operational performance data and generate reports to identify trends and opportunities for improvement.

• Collaborate with other departments (HR, Finance, Marketing, etc.) to align operational strategies with company goals.

• Ensure compliance with company policies, industry standards, and legal regulations.

• Troubleshoot operational issues and implement effective solutions quickly.

• Manage and optimize the supply chain, inventory, and resource allocation to meet demand.

• Monitor budget and financial performance, working to improve cost efficiency.

Qualifications:

• Proven experience in operations management or a related role.

• Strong leadership, communication, and interpersonal skills.

• Analytical mindset with the ability to problem-solve and implement process improvements.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience with budget management and financial reporting.

• Strong knowledge of operational systems, software, and tools.

• Excellent organizational and time-management skills.

• We sometimes ask for flexible support on related tasks, but nothing outside your skill set—and always with clear communication.

Working Hours:

• Full-Time 8 AM to 5 PM CST

Preferred Traits:

• Detail-oriented Strong decision-making skills

• Motivated and driven to take action and see tasks through

• Ability to work on multiple projects simultaneously

• Experience with systems and process management

Non-Negotiables:

• Screenshot and productivity tracker required.

• Must have a good credit score.

Experience:

• Operations Manager: 3 years (Required)

Work Location:

• Remote

• Must work during the specified hours (8 AM to 5 PM CST).

Job Types:

• Full-time, Permanent

• Pay: Php47,000.00 - Php57,000.00 per month

Benefits:

• Health insurance

• Life insurance

• Paid training

• Work from home

Why Join us?

Join Phyllis Song Consulting as an Operations Assistant and be a key player in streamlining processes and supporting efficient workflows. You’ll have the opportunity to work in a dynamic, growth-focused environment while contributing to the success of the business and developing your skills.