Are you a tech-savvy researcher who enjoys diving into regulatory data, managing cross-border vendors, and keeping complex projects running smoothly?

About Us:

At Phyllis Song Consulting, we empower Virtual Assistants to become high-performing professionals who help innovative businesses thrive. We work with global clients across industries—from health sciences to technology—and provide our VAs with continuous training, growth opportunities, and a supportive community. If you love working remotely, learning new tools, and contributing to meaningful projects, you’ll feel right at home with us.

Job Description:

We’re looking for a smart, detail-oriented Research & Tech Operations Associate who can operate at the intersection of regulatory research, business development, and workflow technology. This role is ideal for someone who enjoys balancing analytical tasks with project coordination and vendor communication.

Key Responsibilities:

Research & Regulatory Support

• Navigate regulatory databases (e.g., Health Canada NNHPD) to support product compliance.

• Compile ingredient dossiers and scientific documentation.

• Compare regulatory frameworks between Canada and the U.S.

• Research and liaise with approved manufacturers and fulfillment centers.

• Support compliant labeling and documentation processes.

Business Development & Vendor Outreach

• Draft inquiry emails and negotiate with suppliers.

• Track vendor information, MOQs, and pricing.

• Coordinate freelancers or agencies for creative and technical projects.

• Manage communication across international vendors.

Market & Competitive Research

• Analyze competitor products, branding, and pricing.

• Build research decks and insight summaries to support product strategy.

• Track trends in nutraceuticals, AI, and telehealth.

Project & Workflow Management

• Build dashboards using Monday.com or ClickUp.

• Design task automations and maintain project documentation.

• Coordinate R&D, regulatory, and tech team timelines.

Technical & Data Operations

• Organize and validate data from various sources (EMRs, lab reports, etc.).

• Work with CSV, Excel, or JSON formats.

• Support automation via Zapier or Make (Integromat).

• Create basic reports using Google Data Studio or Power BI.

Communication & Writing

• Draft professional correspondence for agencies and vendors.

• Prepare summaries, briefings, and light marketing copy.

• (Bonus) Spanish fluency for supplier communication.

Qualifications:

• Degree or background in Health Sciences, Regulatory Affairs, Business, or Technology.

• 2+ years of experience in supplement, biotech, or tech-enabled startups preferred.

• Excellent written and spoken English.

• Highly organized, analytical, and detail-driven.

• Self-motivated and proactive learner.

• Comfortable managing multiple projects and working remotely.

Tools You Will Use:

• Google Workspace (Docs, Sheets, Drive)

• Monday.com / ClickUp

• Canva / Photoshop / Figma

• Zapier / Make (Integromat)

• Shopify / Amazon Seller Central (optional)

• Google Data Studio / Power BI

Working Hours:

• Part-Time (20 hours/week)

• Flexible schedule aligned with Pacific Time (Graveyard Shift)

Preferred Traits:

• Analytical and resourceful problem solver.

• Excellent communicator and collaborator.

• Tech-curious and eager to learn automation tools.

• Able to take ownership of tasks with minimal supervision.

• Comfortable bridging research, compliance, and tech workflows.

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset).

• Work-from-home opportunity.

• 9th month, anniversary, and performance bonuses.

• Access to training resources.

• Collaborate with an excellent community of VAs.

• Weekly payment.

• Claim reimbursements every quarter for PhilHealth contributions after 6 months of tenure, and after 1 year opt between PhilHealth or HMO.

Why Join us?

At Phyllis Song Consulting, we offer an environment where creativity, growth, and professional development thrive. By joining us as a Business Developer or Research Assistant, you'll have the opportunity to work with a supportive team, sharpen your skills, and make a meaningful impact in a dynamic, mission-driven company.