Are you an experienced dental professional with a passion for organization, leadership, and exceptional patient care? Join our team as an Executive Assistant in Dentistry and help keep a thriving dental practice running efficiently — all from the comfort of your home!

Job Description:

As an Executive Assistant – Dentistry, you’ll serve as the right hand to a busy dental practice owner. You will manage day-to-day administrative and operational duties, oversee scheduling and reception tasks, ensure smooth communication between patients and staff, and help optimize the business for growth.

This role is ideal for someone who is organized, proactive, and passionate about creating order, supporting leadership, and helping the team deliver world-class dental care.

Key Responsibilities:

• Manage patient appointments, phone calls, emails, and online inquiries.

• Maintain and optimize appointment books — ensuring full schedules with minimal gaps.

• Oversee reception operations and administrative tasks such as report balancing and receipts.

• Prepare rosters, reports, and patient records with accuracy and confidentiality.

• Support business operations and provide executive-level assistance to the practice owner.

• Implement systems and processes for better efficiency and productivity.

• Act as a bridge between patients, staff, and management, ensuring smooth communication and workflow.

• Handle follow-ups, feedback, and patient relationship management with care and professionalism.

Qualifications:

• Experience in the dental industry is required.

• Strong understanding of dental terminology, reception workflows, and patient management.

• Excellent English communication skills — both written and verbal.

• Highly organized, detail-oriented, and reliable.

• Ability to take initiative, work independently, and handle multiple priorities.

• Growth-oriented mindset and willingness to learn.

• Strong leadership and problem-solving skills.

• Warm, professional, and approachable personality.

Tools You Will Use:

• Dental Practice Management Software

• Xero

• Microsoft Excel

• Email and WhatsApp for communication

Working Hours:

• Part-Time: 20 hours per week

• Schedule: 9 AM – 5 PM (Sydney, Australia Time)

Preferred Traits:

• Leadership and initiative

• Warm and welcoming personality

• People-focused and empathetic

• Dedicated and proactive

• Organized, meticulous, and dependable

• Passionate about dentistry and patient satisfaction

Non-Negotiables:

• Screenshot and productivity tracker required.

• Must adhere to set work hours (Sydney, Australia Time).

• (Credit score not required unless specified later.)

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset).

• Work-from-home opportunity.

• 9th month, anniversary, and performance bonuses.

• Access to training resources.

• Collaborate with an excellent community of VAs.

• Weekly payment.

• Claim reimbursements every quarter for PhilHealth contributions after 6 months of tenure, and after 1 year opt between PhilHealth or HMO.

Why Join us?

As a Lead Generation Specialist and Executive Assistant at Phyllis Song Consulting, you will be integral in driving growth by identifying new business opportunities while providing high-level support to ensure smooth daily operations. Your role will directly contribute to the company's mission of empowering individuals and businesses to achieve a healthier work-life balance through strategic lead generation and efficient administrative support.