Job Description:

We're looking for a professional and emphatetic Executive Assistant with a strong background in customer service.If you're great at handling inquiries,building relationships,and solving problems with warmth and patience,we'd love to hear from you!

Key Responsibilities:

• Handle client inquiries and provide exceptional customer support

• Build strong relationships with clients and internal teams

• Assist with day-to-day administrative tasks and executive support

• Adapt quickly to different client needs and situations

Requirements:

• Previous customer service or client-facing experience is required

• Skilled in handling inquiries, building relationships, and problem-solving

• Professional, empathetic, and quick to adapt

• Brings warmth, patience, and excellence to every interaction

• 28 years old or older

We sometimes ask for flexible support on related tasks, but nothing outside your skill set—and always with clear communication. 

Working Hours:

• Full-Time

• 8 AM to 5 PM CST

Preferred Traits:

• Detail-oriented

• Strong decision-making skills

• Motivated and driven to take action and see tasks through

• Ability to work on multiple projects simultaneously

• Experience with systems and process management

Non-Negotiables:

• Screenshot and productivity tracker required.

• Must have a good credit score.

• Must work during the specified hours (8 AM to 5 PM CST).

Benefits:

• Paid 30 business days of training+completion bonus

• Work-from-home opportunity

• Yearly anniversary bonus

• 9th month and performance bonus

• Emergency Support Program

• Birthday Vacation bonus

• Access to continuous training resources

• Supportive and high-performing VA coomunity

• Weekly payments

• PhilHealth reimbursement or HMO option

Why Join us?

Join Phyllis Song Virtual Dream Team as an Executive Assistant – Customer Service and become the trusted support behind a fast-moving, purpose-driven business where your communication and organization skills truly matter. You’ll work in a supportive environment that values professionalism, growth, and work-life balance while helping deliver excellent client experiences every day.