Do you have a friendly personality, strong communication skills, and a talent for keeping things organized and running smoothly?

About Us:

At Phyllis Song Consulting, we are committed to helping Virtual Assistants build long-term, fulfilling careers. Our community is built on growth, excellence, and genuine support. We provide world-class training, ongoing development, and a thriving environment where VAs can excel both personally and professionally.

Job Description:

We are seeking a Front Office Receptionist who embodies professionalism, warmth, and exceptional communication skills. You will serve as the first point of contact, representing the brand with a great attitude and providing excellent customer service—whether via phone, email, or other channels. Organization, clarity, and efficiency are essential in this role.

Key Responsibilities:

•Answer and manage incoming phone calls professionally.

•Monitor, organize, and respond to emails promptly.

•Assist with inquiries and provide excellent customer service.

•Maintain clear communication with internal teams.

•Support administrative tasks as needed.

•Uphold a polished and positive representation of the business.

Qualifications:

•Excellent communication skills (spoken and written).

•Friendly personality with a professional demeanor.

•Strong organizational skills.

•Ability to multitask and stay calm under pressure.

•Experience in front office, customer service, or administrative roles is a plus.

Tools You Will Use:

•Aspire

•Outlook

•CardPointe

Working Hours:

•Full-Time – 40 hours/week

•8:00 AM – 5:00 PM EST (Graveyard Shift)

Preferred Traits:

•Great personality and a welcoming demeanor

•Organized and detail-oriented

•Excellent communicator

•Professional and customer-focused

•Reliable and proactive

Non-Negotiables:

•Screenshot and productivity tracker required.

•Time of work hours must match EST — Graveyard Shift.

•(Credit score not included as none was specified.)

Benefits:

•Paid 30 business days of training (mindset + skillset).

•Work-from-home opportunity.

•9th month, anniversary, and performance bonuses.

•Access to training resources.

•Be part of an excellent, supportive VA community.

•Weekly payments.

•Quarterly reimbursements for PhilHealth contributions after 6 months;

•After 1 year, choose between PhilHealth or HMO.

Why Join us?

Join Phyllis Song Consulting as a Receptionist and be the welcoming face of our team, ensuring smooth communication and a positive experience for clients and staff alike. We offer a supportive work environment where your contributions are valued, and work-life balance is a priority.