Job Description:

We’re looking for a proactive, energetic, and highly organized Property Management Virtual Assistant to support a growing property management and hospitality company.

If you’re detail-oriented, great with people, and confident handling calls + admin work, this role is perfect for you.

Key Responsibilities:

•Follow up with tenants

•Coordinate maintenance and vendor requests

•Manage the central email inbox

•Handle tenant calls and document updates

•Assist with rent reminders and lease questions

•Schedule services (trash pickup, utilities, etc.)

•Support hospitality operations (micro-hotels)

•Maintain organised property files

•Update tracking sheets, logs, and reports

•Provide general administrative support

•Experience in property management or customer service

•Strong communication and phone presence

•Familiar with AppFolio (preferred)

•Proficient with Google Drive, Excel, and basic admin tools

•Self-starter with excellent time management

•Energetic, positive, and solution-oriented

•Organized and reliable, with high attention to detail

Tools You'll Use:

•AppFolio

•Google Drive

•Excel / Google Sheets

•Google Voice

Work Schedule:

•30 hours per week

•Monday–Friday

•8:00 AM – 5:00 PM EST

Preferred Traits:

•Proactive and able to anticipate needs

•Confident speaking to tenants and vendors

•Friendly and customer-service driven

•Eager to learn and grow

•Comfortable working independently

Benefits:

•Paid 30 business days of training (mindset + skillset)

•Work-from-home opportunity

•9th month, anniversary, and performance bonuses

•Access to training resources

•Collaborate with an exceptional community of VAs

•Weekly payment

•Quarterly reimbursement for PhilHealth contributions after 6 months;

•After 1 year, choose between PhilHealth or HMO

Why Join us?

Joining Phyllis Song Consulting means becoming part of a dynamic team that values work-life balance, personal growth, and efficient collaboration. As a property manager with us, you'll have the support and tools needed to thrive in a rewarding environment where your contributions truly make a difference.