Job Description:

We are looking for  Full-Time Medical Billing Virtual Assistants with at least 3 years of hands-on medical billing experience, specifically using EZ Claim and/or Charm Health.

This role is perfect for someone who is extremely organized, highly efficient, detail-oriented, and confident in handling end-to-end billing processes — from claims submission to reconciliation. You should be comfortable working with medical terminology, communicating with payors, and ensuring billing workflows are completed accurately and on time.

Key Responsibilities:

• Process and manage medical billing using EZ Claim and/or Charm Health

• Verify patient eligibility and benefits

• Submit claims and follow up on unpaid or denied claims

• Prepare and submit appeals for denied claims=

• Organize and maintain payor records

• Reconcile billing records with bank statements

• Perform billing reconciliations and reporting

• Create and maintain organized spreadsheets for tracking

• Ensure all billing duties are completed accurately and on schedule

• Proactively identify inefficiencies and recommend improvements

Qualifications:

• Minimum 3 years of medical billing experience

• Strong experience with EZ Claim and/or Charm Health (required)

• Solid understanding of medical terminology

• Experience handling denied claims and appeals

• Experience with reconciliations and comparing bank statements

• High-level organizational and documentation skills

• Strong written and verbal communication skills

• Ability to work independently and meet deadlines

• Experience collaborating with team members remotely

Tools You Will Use:

• EZ Claim

• Charm Health EHR

• QuickBooks

• Excel

Working Hours:

• Full-Time (40 hours per week)

• Monday to Thursday: 9:00 AM – 5:00 PM PST

• Friday: 9:00 AM – 3:00 PM PST

• Graveyard Shift (Philippine Time)

Preferred Traits:

• Organizational guru

• Meticulous and detail-oriented

• Creates beautiful and highly functional spreadsheets

• Excellent listener and communicator

• Efficient and solution-oriented

• Energetic with a positive demeanor

• Proactive and excited to take on more responsibility

• Creative problem-solver

• Team player who values long-term work relationships

Non-Negotiables:

• Screenshot and productivity tracker required

• Must be willing to work Graveyard Shift (PST hours)

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO

Why Join us?

At Phyllis Song Virtual Dream Team, we offer a supportive and growth-focused environment where your skills as a Medical Billing Specialist can thrive. With structured training, flexible work options, and a community that genuinely cares about your success, you'll have the tools and resources needed to excel and make a real impact.