Are you a proactive and detail-oriented VA who thrives in fast-paced environments, loves organizing schedules, handling calls professionally, and creating engaging social media content?

About Us:

At Phyllis Song Consulting, we help talented Virtual Assistants land long-term, stable work-from-home careers with growth potential. We don’t just match you with opportunities — we train you, support you, and help you build a career you can be proud of.

If you’re looking for consistency, professional development, and a strong VA community that values excellence and initiative, you’re in the right place.

Job Description:

We are looking for a highly organized and proactive Admin & Social Media Virtual Assistant who can confidently manage scheduling, handle inbound calls, and maintain a consistent social media presence.

This role requires someone who understands call processes, learns scripts quickly, and takes initiative without constant supervision.

Key Responsibilities:

• Answer and manage inbound phone calls professionally

• Follow and learn call scripts effectively

• Handle scheduling and calendar coordination

• Manage and update CRM accurately

• Assist with email communication

• Create and schedule social media content

• Maintain productivity and engagement across platforms

• Ensure excellent customer experience and satisfaction

Qualifications:

• Strong English communication skills (verbal & written)

• Experience with scheduling and call handling

• Comfortable learning and following structured scripts

• Experience managing a CRM system

• Social media management experience

• Highly proactive with strong initiative

• Organized and detail-oriented

• Able to work independently without constant supervision

Tools You Will Use:

• CRM platforms (e.g., Housecall Pro)

• Instagram

• Facebook

• Canva

• CapCut

• Email platforms

• Phone systems

Working Hours:

• Full-Time (40 hours per week)

• 8:00 AM – 4:00 PM EST

• Graveyard Shift (PH Time)

Preferred Traits:

• Excellent communicator

• Strong understanding of scheduling processes

• Customer-service oriented

• Takes initiative without being told

• Proactive and solution-focused

• Tech-savvy and adaptable

Non-Negotiables:

• Screenshot and productivity tracker required

• Must be willing to work Graveyard Shift

• Stable internet connection and quiet workspace

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO

Why Join us?

At Phyllis Song Virtual Dream Team, we foster a collaborative and growth-focused environment where your contributions truly make an impact. By joining our team, you'll gain valuable opportunities for professional development, work from home flexibility, and be part of a supportive community dedicated to success.