Job Description:

We are looking for a highly organized and driven Patient Coordinator & Scheduling VA to support daily operations. In this role, you will be responsible for managing schedules, coordinating appointments, and ensuring seamless communication between patients and providers. This position requires someone who is proactive, tech-savvy, and capable of driving efficiency in a fast-paced environment.

Key Responsibilities:

• Manage and coordinate patient scheduling and appointments

• Set meetings between patients and providers efficiently

• Maintain accurate records and ensure proper documentation

• Follow up with patients and leads to ensure engagement and conversions

• Optimize scheduling systems and workflows

• Communicate clearly and professionally with patients and team members

• Identify inefficiencies and proactively suggest improvements

• Assist in administrative and operational tasks as needed

Qualifications:

• Experience in scheduling, patient coordination, or administrative support

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Ability to think critically and solve problems independently

• Tech-savvy and quick to learn new tools and systems

• Reliable internet connection and a distraction-free workspace

Tools You Will Use:

• Go High Level

• Charm EMR

• AI tools

Working Hours:

• Part-Time (20 hours/week)

• 10:00 AM – 6:00 PM EST (Graveyard Shift)

Preferred Traits:

• Coachable and open to feedback

• Strong problem-solving mindset

• Critical thinker

• Highly organized

• Self-starter who knows how to stay productive and move the business forward

Non-Negotiables:

• Screenshot and productivity tracker required

• Must be willing to work Graveyard Shift

Benefits:

• Paid 30 business days of training (focused on both mindset and skillset)

• Work-from-home opportunity

• 9th month, anniversary, and performance bonuses

• Access to training resources

• Collaborate with an excellent community of VAs

• Weekly payment

• Claim reimbursements every quarter for Philhealth contributions after 6 months of tenure, and after 1 year opt between Philhealth or HMO

Why Join us?

Join Phyllis Song's Virtual Dream Team and become an integral part of a compassionate and growth-focused team dedicated to providing top-tier support in the healthcare industry. With flexible work options, ongoing training, and a supportive community, you’ll have the opportunity to grow while making a real impact on patients and providers alike.