Job Description:

We are looking for a highly driven and detail-oriented Claims Administrator to join our team. In this role, you will handle insurance-related claims, ensuring accurate documentation, effective communication, and fair outcomes. This position requires resilience, strong analytical thinking, and the ability to manage multiple cases efficiently.

Key Responsibilities:

• Review and analyze insurance policies and claim details

• Prepare and organize comprehensive claim documentation

• Communicate with insurance companies to negotiate settlements

• Advocate for favorable outcomes throughout the claims process

• Track and manage multiple claims simultaneously

• Identify and resolve issues or delays in claims processing

• Maintain accurate records and updates across systems

Qualifications:

• Previous experience in claims processing or similar role

• Strong negotiation and communication skills

• Excellent attention to detail and analytical thinking

• Ability to work both independently and collaboratively

• Strong organizational and time management skills

• Proficiency with claims management tools and general software

Tools You Will Use:

• Slack

• RingCentral

• Gmail

Working Hours:

• Full-Time (40 hours/week)

• 8:30 AM – 5:00 PM CST (Graveyard Shift)

Preferred Traits:

• Excellent communication skills

• Strong work ethic

• Highly organized with great time management

• Resilient and persistent

• Coachable and eager to learn

• Growth-oriented mindset

Non-Negotiables:

• Screenshot and productivity tracker required

• Must be willing to work Graveyard Shift

Why Join us?

Join Phyllis Song Virtual Dream Team as a Claims Specialist and become part of a supportive, dynamic team that values efficiency, growth, and client satisfaction. We offer a collaborative work environment, competitive compensation, and ample opportunities for professional development, ensuring you thrive in your role.