Job Description:
We are looking for a detailed oriented Insurance Verification and Authorization Specialist to support daily front desk operations for a busy medical practice.The ideal candidate has experience with healthcare administrative tasks,insurance verification,referral coordination,and prior authorizations.This role requires excellent organizational skills,to ability to multitask,and a strong commitment to accuracy and reliability.

Key Responsibilities:
• Verify patients health insurance eligibility and benefits.
• Process and obtain prior authorizations for medical services.
• Coordinate referrals and follow up on pending requests.
• Maintain accurate patient records and documentation.
• Communicate with insurance providers regarding eligibility,authorizations,and referrals.
• Assist with front desk administrative tasks.
• Handle multiple responsibilities while maintaining attention to detail.
• Ensure all documentation is completed accurately and on time.

Qualifications:
• Previous experience in a healthcare front desk or medical administrative role.
• Strong knowledge of health insurance verification processes.
• Experience handling prior authorizations and referral requests.
• Excellent verbal and written English communication skills.
• Strong organizational and multitasking abilities.

• High level of accuracy and attention to detail.

• Proficient with computers and common office applications.

• Reliable internet connection and dedicated home workspace.

Tools you will use :
• Electronic Medical Records (EMR/EHR) systems
• Insurance provider portals
• Microsoft Office or Google Workspace
• Email and calendar management tools
• Phone/VoIP systems

Working Hours:
• Full Time
• 40 hours per week
• Graveyard shift (Philippine Time)

Preferred Traits:

• Highly organized

• Responsible and dependable

• Excellent multitasker

• Detail-oriented

• Proactive

• Professional

• Team player

• Able to work independently

• Adaptable in a fast-paced healthcare environment

Non-Negotiables:
• Screenshot and productivity tracker required.
• Graveyard Shift schedule.

Benefits:

• Paid 30 business days of training+completion on bonus

• Work-from-home opportunity

• Yearly anniversary bonus

• 9th month and performance bonus

• Emergency Support Program

• Birthday vacation bonus

• Access continuos training resources

• Supportive and high-performing VA community

• Weekly payments

• Philhealth reimbursement or HMO option

Why Join us?

Join Phyllis Song Consulting as an Insurance Verification Specialist and become part of a supportive team that values your skills, growth, and work-life balance. You’ll help clients streamline their operations while building a meaningful career in a healthy, people-first environment.