Job Description:
Virtual Dream Team is looking for a highly organized, task-oriented Operations Manager to help keep day-to-day property management operations running smoothly. You’ll oversee schedules, timelines, and task progress while creating clear visibility into what other Virtual Assistants are working on so priorities stay organized and nothing falls through the cracks.

Key Responsibilities:
• Manage daily schedules, timelines, priorities, and operational tasks to keep work moving on time.
• Track tasks assigned to other Virtual Assistants and maintain a clear, up-to-date list of responsibilities, deadlines, and progress.
• Coordinate follow-ups across the team and flag overdue, blocked, or high-priority items that need attention.
• Maintain and organize property management information and workflows within Buildium.
• Create simple systems, checklists, and processes that improve accountability and make recurring work easier to manage.
• Communicate status updates, upcoming priorities, and outstanding action items clearly and consistently.
• Review existing processes and recommend practical changes that improve organization and day-to-day efficiency.
• Support additional administrative and operational coordination as priorities evolve.

We sometimes ask for flexible support on related tasks, but nothing outside your skill set and always with clear communication.

Required Tools:
• Buildium
• Task and schedule management tools
• Email and online communication tools

What We're Looking For:
• Proven experience in operations management, property management support, team coordination, or a similar role.
• Highly organized and task-oriented, with the ability to manage multiple priorities, timelines, and follow-ups.
• Comfortable overseeing the work of other VAs and creating clear accountability around tasks and deadlines.
• Strong written and verbal English communication skills with a proactive approach to providing updates.
• Experience with Buildium or similar property management software is strongly preferred.
• Adaptable and open to improving existing processes, introducing better systems, and adjusting workflows as business needs change.

Working Hours:
• This is a full-time, 40-hour-per-week role working primarily 8:00 AM–5:00 PM PST. Some schedule flexibility may be available depending on operational needs.

Why Join us?

Join Phyllis Song Virtual Dream Team and lead impactful projects while working with a team that values organization, collaboration, and excellence. We provide opportunities to grow your leadership skills, make a difference for our clients, and build a rewarding career in a supportive remote environment.