When you walk into a Broadway theater, you expect magic.

The lights dim.

The curtain rises.

Every line is delivered with precision. Every costume is in place. Every transition happens without a hitch.

But behind the scenes, it’s not chaos—it’s choreography.

You won’t find the lead actor rewriting their lines. The stage manager isn’t scrambling to run lights. The director isn’t stitching costumes an hour before showtime.

That’s because Broadway runs on systems, not just talent.

In the business world, the same principle applies. Talent can only take you so far—systems are what sustain success.

How Broadway Mirrors a High-Performing Business

Most entrepreneurs start off as solo acts. But when it’s time to scale, many stay stuck in the chaos of the “talent show” model—depending on hustle, guesswork, and constant firefighting.

If you’re managing a team (especially a remote or virtual team), ask yourself:

• Are you repeating the same instructions every week?

• Do you step in at the last minute to fix issues?

• Does your team rely on you to move things forward?

• Do you feel like the only one who knows what’s going on?

That’s not a business—it’s a talent show with no rehearsal.

Broadway Has a Better Blueprint

At Phyllis Song, we help entrepreneurs build businesses that run more like Broadway productions:

• Everyone has a clearly defined role

• Systems and standard operating procedures guide the performance

• Communication flows on a rhythm, not chaos

• The “show” goes on—whether or not the founder is there

It’s not about micromanaging. It’s about directing from a higher level.

Why Systems Matter More Than Ever

If you’re looking to grow beyond the six- or seven-figure mark, this shift becomes essential.

Without systems:

• You stay the bottleneck

• Your team becomes reactive

• Your business depends on your daily presence

With systems:

• Your team owns their roles

• Problems get solved without your input

• Your time is freed up for growth, strategy, and rest

This is how real scaling happens—when your business performs reliably and profitably without requiring you to be the star of every scene.

Ready to Cast a Better Team?

If you’re ready to:

• Get out of day-to-day operations

• Build a self-sufficient team

• Scale with structure and clarity

Then it’s time to move from talent show to theater company. From reactive chaos to repeatable brilliance.

Let’s help you cast your dream team and build a business that performs like Broadway.

Book a Free Discovery Call and let’s design your systems for scale.